Privacy Policy

Last updated: 1 January 2024. This Privacy Policy applies to Vynteraqo Pty Ltd (ABN 55 123 456 789), Level 12, 200 George Street, Sydney NSW 2000, Australia ("Vynteraqo", "we", "us" or "our"). It explains how we collect, use, disclose and protect personal information in connection with the Vynteraqo platform and this website.

1. Information we collect

We collect personal information that you provide directly to us, including when you submit an access request, contact us through the support form or communicate with our team by email or phone. This may include:

Your name and email address
Your phone number, if provided
The content of messages you send us through the contact form
Technical information such as browser type, device type and IP address collected automatically when you visit this website

2. How we use your information

We use the personal information we collect for the following purposes:

To review and process your access request
To respond to your support enquiries and follow-up messages
To communicate updates about your access status or platform changes
To operate, maintain and improve the Vynteraqo platform and website
To comply with applicable legal obligations

3. Disclosure of your information

We do not sell, rent or share your personal information with third parties for their own marketing purposes. We may disclose your information in the following circumstances:

To service providers who assist us in operating the platform, subject to confidentiality obligations
Where required by law, court order or regulatory authority
To protect the rights, property or safety of Vynteraqo, its users or others

4. Data retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. When information is no longer needed, we take reasonable steps to destroy or de-identify it.

5. Security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, disclosure or misuse. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Access and correction

You may request access to the personal information we hold about you, or ask us to correct inaccurate information, by contacting us at [email protected]. We will respond to such requests in accordance with applicable privacy law.

7. Cookies and tracking

This website may use cookies and similar technologies to collect technical information about your visit. You can configure your browser to refuse cookies; however, some functionality may be affected.

8. Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be available on this page. Continued use of the website or platform after changes are published constitutes acceptance of the updated policy.

9. Contact

For privacy-related questions or requests, please contact:

Vynteraqo Pty Ltd
Level 12, 200 George Street, Sydney NSW 2000, Australia
Email: [email protected]
Phone: +61 2 8001 5432